Dr Vrushali Naresh Sonawane

Terms

📄 TERMS & CONDITIONS

For DR VRUSHALI NARESH SONAWANE

1. Introduction

Welcome to DR VRUSHALI NARESH SONAWANE (“we,” “our,” “us,” or “Business”). These Terms & Conditions (“Terms”) govern the access to and use of our website, digital platforms, messaging services, WhatsApp Official API communications, Rich Communication Services (RCS), and any related services offered by us.

By accessing, registering, or using any of our services, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of our services immediately.

Business Details:
Name: DR VRUSHALI NARESH SONAWANE
Address: A13, Near Hire Vidyalay, Ashok Nagar, Satpur, Nashik – 422012
Contact: +91 9423128171
Email: drvrushali9158@gmail.com

2. Definitions

  • “User” / “You” means any individual or entity accessing our services.
  • “Services” refers to all healthcare-related information services, appointment communications, reminders, notifications, WhatsApp and RCS messaging, and website functionalities.
  • “Platform” means our website, WhatsApp Business account, RCS channels, and digital systems.
  • “Meta Platforms” refers to WhatsApp, Facebook, and affiliated Meta services.
  • “Applicable Law” means laws of India including IT Act, 2000 and allied rules.

3. Acceptance of Terms

By using our services, you confirm that you have read, understood, and agreed to these Terms. Acceptance is deemed complete upon accessing our website, opting into WhatsApp/RCS messages, or engaging with any communication sent by DR VRUSHALI NARESH SONAWANE.

4. Description of Services

DR VRUSHALI NARESH SONAWANE provides professional healthcare-related communication services including but not limited to:

  • Appointment confirmations and reminders
  • Health awareness messages
  • Follow-up communications
  • Transactional notifications
  • Informational messages via WhatsApp Official API and RCS

We do not provide emergency medical services through messaging platforms.

5. Eligibility

You must be at least 18 years of age or have valid parental/legal guardian consent to use our services. By using the platform, you represent that you meet this eligibility requirement.

6. Account Registration

Certain services may require registration or consent. You agree to provide accurate and complete information and to keep your contact details updated. You are responsible for all activity conducted through your registered contact number.

7. User Responsibilities

You agree to:

  • Provide accurate personal information
  • Not misuse the messaging services
  • Not send false, abusive, or illegal content
  • Comply with Meta WhatsApp and RCS policies
  • Respect confidentiality and intellectual property

8. Payment & Billing Terms

If any paid services are offered, pricing, payment methods, and billing cycles will be communicated clearly. All payments are non-refundable unless explicitly stated.

9. Subscription Renewal & Termination

We reserve the right to suspend or terminate access if misuse, non-compliance, or policy violation is detected. Users may opt out of messaging services at any time by replying “STOP” or contacting us directly.

10. Use of WhatsApp Official API & RCS

Our messaging services strictly follow Meta Business Messaging Policies and RCS guidelines. Messages are sent only after obtaining explicit user consent. We do not engage in spam, misleading promotions, or unauthorized messaging.

11. Message Delivery & Compliance Policy

Message delivery depends on telecom operators, device compatibility, and network availability. We do not guarantee uninterrupted delivery. All communications adhere to TRAI, Meta, and RCS compliance norms.

12. Intellectual Property Rights

All content, logos, text, graphics, and materials belong exclusively to DR VRUSHALI NARESH SONAWANE and are protected under Indian intellectual property laws. Unauthorized use is prohibited.

13. Confidentiality

We maintain strict confidentiality of user information and communications, except where disclosure is required by law or regulatory authorities.

14. Disclaimer of Warranties

Services are provided on an “as-is” basis. We do not warrant uninterrupted or error-free operation. Medical information shared via messaging is informational only and does not replace professional consultation.

15. Limitation of Liability

To the maximum extent permitted by law, DR VRUSHALI NARESH SONAWANE shall not be liable for indirect, incidental, or consequential damages arising from service usage.

16. Indemnification

You agree to indemnify and hold harmless DR VRUSHALI NARESH SONAWANE against any claims arising from your misuse of services or violation of these Terms.

17. Governing Law (India)

These Terms shall be governed by and construed under the laws of India. Courts in Nashik, Maharashtra shall have exclusive jurisdiction.

18. Changes to Terms

We may update these Terms periodically. Continued use of services after changes implies acceptance.

19. Contact Information

For any queries or concerns:
📧 drvrushali9158@gmail.com
📞 9423128171